Return Policy
Return & Exchange Policy
At DWELLING EFFECTS, we want you to love your purchase. If you're not completely satisfied, we're here to help.
Returns
You may return most items within 30 days of delivery for a full refund. To be eligible for a return, items must be:
- In original condition and packaging
- Unassembled (if applicable)
- Free from damage, stains, or signs of use
- Accompanied by original tags and documentation
How to Initiate a Return
- Contact us at support@dwellingeffects.com within 30 days of receiving your order
- Include your order number and reason for return
- We'll provide you with return instructions and a return authorization
- Ship the item back using a trackable shipping method
Refunds
Once we receive and inspect your return, we'll process your refund within 5-7 business days. Refunds will be issued to your original payment method. Please note that original shipping costs are non-refundable.
Exchanges
If you'd like to exchange an item for a different size, color, or product, please contact us at support@dwellingeffects.com and we'll be happy to assist you.
Damaged or Defective Items
If you receive a damaged or defective item, please contact us immediately at support@dwellingeffects.com with photos of the damage. We'll arrange for a replacement or full refund at no cost to you.
Questions?
If you have any questions about our return policy, please don't hesitate to contact us at support@dwellingeffects.com.